Terms of Services

Please read this Terms of Service agreement (the "terms of service") carefully. This Terms of Service applies to:

(a) the website made available by HiPlanets ("we," "us") available at www.HiPlanets.io (the "website"),

(b) HiPlanets's mobile application(s) (each, an "application" and collectively, with the website, the "platform"), and

(c) the products, services, features, technologies, and/or functionalities provided by HiPlanets via the platform (collectively, with the platform, the "services").

By accessing or using our services in any way, by clicking on the "I Accept" button, completing the registration process, making inventory available on the services and/or browsing the website or downloading our application you represent that (1) you have read, understand, and agree to be bound by the terms of service, (2) you are of legal age to form a binding contract with HiPlanets, and (3) you have the authority to enter into the terms of service personally or on behalf of entity you have named as the user, and to bind that entity to the terms of service. The term "you" refers to you as an individual and any legal entity that you have named as a user at the time of registration for the services. If you do not agree to be bound by these terms of service you may not access or use any of the services.

The terms of service include: (1) your agreement that the services are provided "as is" and without warranty; (2) your consent to release HiPlanets from liability; and (3) your agreement to indemnify HiPlanets for your use of, or inability to use, the services.

Be aware that arbitration section contains provisions governing how to resolve disputes between you and HiPlanets. Among other things, arbitration section which also includes an arbitration agreement, mandates that all disputes between you and us shall be resolved by binding and final arbitration. This also contains a class action waiver. Please read arbitration section very carefully.

Unless you opt out of the agreement to arbitrate within 30 days: (1) you will only be permitted to pursue disputes or claims and seek relief against us on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding and you waive your right to participate in a class action lawsuit or class-wide arbitration; and (2) you are waiving your right to pursue disputes or claims and seek relief in a court of law and to have a jury trial. Any dispute, claim or request for relief relating in any way to your use of the site will be governed and interpreted by and under the laws of the Republic of Türkiye.

Be aware that section 3 of this agreement, below, contains your consent to receive communications from us, including via e-mail, text message, calls, and push notifications.

Your use of, and participation in, certain services may be subject to additional terms ("supplemental terms") and such supplemental terms will either be listed in the terms of service or will be presented to you for your acceptance when you sign up to use the supplemental services. If the terms of service are inconsistent with the supplemental terms, the supplemental terms shall control with respect to such services. The terms of service and any applicable supplemental terms are collectively referred to herein as the "agreement."

1. OVERVIEW OF OUR SERVICES

1.1 HiPlanets provides an e-commerce platform ("Services") that enables registered sellers of digital products ("Suppliers") who maintain an active Supplier Account (as defined herein) to appoint HiPlanets as their intermediary for the sale of certain eligible digital products, as determined solely by HiPlanets. These products may be made available to buyers ("Buyers") through the HiPlanets platform ("Website") or, where applicable, via the Supplier's owned or controlled websites ("Supplier Property") that integrate with the Services. For the avoidance of doubt, HiPlanets shall bear no responsibility or liability for any transactions that occur outside of the Services.

1.2 A Supplier may voluntarily enroll in the HiPlanets Affiliate Program (“Affiliate Program”), which enables the Supplier to designate one or more eligible users—each of whom must agree to and be bound by the terms and conditions of the Affiliate Program—as an affiliate (“Affiliate”). Affiliates are authorized to promote the Supplier’s digital product(s) (“Digital Products”) by publishing unique affiliate links (“Links”) on their websites or through other distribution channels directed toward prospective Buyers. Each Link refers to a specific Supplier Digital Product and includes embedded graphics, icons, text, or HTML code provided by HiPlanets. These Links contain a unique identifier that points to a Universal Resource Locator (URL), allowing HiPlanets to attribute resulting sales to the respective Affiliate. The term “Sourced Webpage” refers to any webpage where such Links are published, including the Website, Affiliate websites, or other third-party websites. Affiliates shall be entitled to receive compensation from the Supplier (each, a “Payout”) for each successfully completed sale of a Supplier’s Digital Product that originates through a valid Link (each, an “Affiliate Transaction”), in accordance with the terms and conditions of the HiPlanets Affiliate Program. The amount of each Payout shall be calculated by multiplying the retail price of the applicable Digital Product—established solely at the discretion of the Supplier—by the affiliate commission percentage designated by the Supplier at the time of the Affiliate Transaction (the “Payout Rate”). The resulting amount shall constitute the “Affiliate Fee.” Example: If a Digital Product is sold for $10 and the Supplier has set the Payout Rate at 10%, the resulting Affiliate Fee would be $1.

2. INTERACTIONS WITH OTHER USERS

2.1 You are solely responsible for your interactions with other users of the Services and with any other individuals or entities with whom you engage through the Platform. While HiPlanets reserves the right—but assumes no obligation—to become involved in disputes between users, you acknowledge and agree that HiPlanets is not liable for any claims, damages, or liabilities arising from such interactions.

2.2 When engaging with other users of the services, you are expected to exercise caution and sound judgment, just as you would in any interaction with individuals you do not personally know. You acknowledge and agree that you are solely responsible for your interactions with other users of the platform, including but not limited to buyers and suppliers, as well as with any third parties you encounter through the services. HiPlanets reserves the right, but assumes no obligation, to intervene, mediate, or assist in resolving disputes between users. You expressly agree that neither HiPlanets nor its affiliates, licensors, or service providers shall be held responsible or liable for the conduct, whether online or offline, of any user of the services. HiPlanets makes no representations or warranties with respect to any user interaction, and disclaims all liability arising therefrom. HiPlanets and its affiliates and licensors shall not be liable for any claims, damages, or injuries of any kind arising out of or relating to your use of the Services or your interactions with other users.

2.3 The Services may include content made available by other users ("User Content"). HiPlanets does not control, endorse, or make any representations or warranties regarding such User Content and disclaims any and all liability related thereto. Your access to or reliance on any User Content is entirely at your own risk.

2.4 It constitutes a material breach of this Agreement to arrange transactions related to Products listed on the Platform, or to facilitate payments to Suppliers, outside of the Services for the purpose of avoiding applicable HiPlanets Fees. Any such attempt to circumvent the Platform or its fee structure is strictly prohibited.

2.5 You acknowledge that all Content, including the Services themselves, is the sole responsibility of the party from whom such Content originates. Accordingly, you, and not HiPlanets, bear full responsibility for any Content you upload, post, email, transmit, or otherwise make available through the Services (“Your Content”). Similarly, other users of the Services are responsible for the Content they provide (“User Content”), and HiPlanets disclaims responsibility for all such Content made available through the Platform

2.6 Unless otherwise expressly agreed in writing by HiPlanets, HiPlanets has no obligation to store any of Your Content that you make available through the Services. HiPlanets disclaims all responsibility and liability for the timeliness, deletion, misdelivery, or accuracy of any Content, including Your Content; for any failure to store, transmit, or receive such Content; and for the security, privacy, storage, or transmission of communications originating from or involving the use of the Services. Certain Services may allow you to specify access controls for Your Content, and you are solely responsible for setting and managing the appropriate level of access. If no selection is made, the system may default to its most permissive access setting. Additionally, you acknowledge and agree that HiPlanets reserves the right to impose reasonable limits on its use and storage of Content, including but not limited to restrictions on file size, storage capacity, processing capabilities, and other limitations as detailed on the Services or otherwise determined by HiPlanets in its sole discretion.

3. USE OF THE SERVICES

3.1 The Services, along with all content, software, and materials made available through the Services, are protected by copyright and other applicable intellectual property laws worldwide. Except as otherwise expressly authorized in a separate written license agreement with HiPlanets, your use of the Services is governed by and subject to this Agreement.

3.2 Subject to your continued compliance with this Agreement, HiPlanets hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the features and functionality of the HiPlanets platform through the Website solely for your personal or lawful business purposes.

3.3 Subject to your continued compliance with this Agreement, HiPlanets grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install, and use one copy of the HiPlanets mobile or desktop application (“Application”) on a single device that you own or control. This license is granted solely for your personal or lawful business purposes.

3.4 Except for Your Content and User Content, you acknowledge and agree that HiPlanets and its licensors exclusively own all rights, title, and interest in and to the Services, including but not limited to all computer code, themes, objects, characters, character names, stories, dialogue, concepts, artwork, animations, sounds, musical compositions, audiovisual effects, operational methods, moral rights, documentation, and software provided by HiPlanets. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices that are incorporated into or accompany the Services.

3.5 You acknowledge that the Services may be updated or modified over time. HiPlanets may, at its discretion, require you to accept updates to any aspect of the Services, including the Website and/or Application. Such updates may be provided automatically or may require manual installation. You further acknowledge that you may be required to update third-party software from time to time in order to continue using the Services.

3.6 The Services may contain links or provide access to third-party websites ("Third-Party Websites"), applications ("Third-Party Applications"), or advertisements for third-party products or services ("Third-Party Ads"). Clicking on any such links or accessing these third-party offerings may direct you away from the HiPlanets Platform and subject you to the terms, conditions, and privacy policies of the applicable third party. HiPlanets does not control, endorse, monitor, warrant, or make any representations regarding any Third-Party Websites, Third-Party Applications, or Third-Party Ads, or the products or services offered therein. These resources are provided solely for your convenience, and you access and use them entirely at your own risk. HiPlanets is not responsible for any loss or damage arising from your dealings with or reliance on any Third-Party Websites, Third-Party Applications, or Third-Party Ads. Once you leave the Platform, this Agreement and HiPlanets’s policies no longer apply. You are encouraged to carefully review the terms and privacy policies of any third-party service before engaging in any transaction or providing any personal information.

3.7 By using the Services or entering into this Agreement, you consent to receive communications from HiPlanets, which may include emails, text messages (SMS), phone calls, and push notifications. These communications may be initiated using automated technologies, including auto-dialers or pre-recorded messages, where permitted by applicable law. Communications may include, but are not limited to, operational messages concerning your account, feature updates, promotional content from HiPlanets or third-party partners, and news related to HiPlanets and the broader digital marketplace.

3.8 If a Product is listed in a currency other than USD, HiPlanets will calculate the equivalent USD price based on an exchange rate determined by HiPlanets. Exchange rates are sourced from https://openexchangerates.org however, due to the inherently fluctuating nature of currency markets, HiPlanets cannot guarantee that the rate displayed on the Platform reflects the most current market rate. Buyers and Suppliers are therefore encouraged to verify prevailing exchange rates independently prior to making any transactions. Regardless of the currency displayed at the time of listing or checkout, all transactions conducted through the Services will be processed and settled in USD.

4. REGISTRATION

4.1 To access certain features of the Services, you must register as a user and open either a Buyer or Supplier account (“Account”), thereby becoming a “Registered User.” A Registered User is defined as an individual who has created an Account on the Services, has connected via a valid social networking service (“SNS”) account, or accesses the Application via a mobile device using an authorized account provided by the applicable mobile platform.

4.2 HiPlanets reserves the right, though not the obligation, to request additional identity verification from Buyers or Suppliers to maintain platform integrity and comply with anti-fraud, anti-money laundering (AML), anti-terrorist financing, and trade sanction regulations. Such verification may include, but is not limited to, collection or confirmation of full legal name, residential address, phone number, date of birth, tax identification number (e.g., Social Security Number or equivalent), bank account details, international passport and a government-issued photo ID.

4.3 If you choose to access the Services through an SNS, you may link your Account with one or more Third-Party Accounts by authorizing HiPlanets to access those accounts as permitted by their respective terms of service. By doing so, you represent that you are authorized to disclose your login credentials and grant such access without violating the applicable terms of the Third-Party Account and without obligating HiPlanets to pay any fees or adhere to additional limitations. Once connected, HiPlanets may access and store data—including but not limited to content, media, and personally identifiable information—that you have made available on those Third-Party Accounts (“SNS Content”) for use in connection with the Services. Unless otherwise specified, all such SNS Content will be deemed “Your Content” under this Agreement. HiPlanets is not responsible for the continued availability of Third-Party Accounts. If a service is discontinued or your access is revoked by the SNS provider, associated SNS Content may no longer be available through the Services. You may disconnect Third-Party Accounts at any time via your Account settings. Your relationship with the providers of any Third-Party Accounts is governed solely by your agreement with those third parties. HiPlanets disclaims all responsibility for any personally identifiable information made available through Third-Party Accounts in violation of your privacy settings. HiPlanets does not monitor or verify SNS Content and assumes no liability for its accuracy, legality, or non-infringement.

4.4 By registering an Account, you agree to (a) provide accurate, current, and complete information as prompted (“Registration Data”) ; and (b) maintain and update your Registration Data to ensure its accuracy. You represent and warrant that you are at least eighteen (18) years old, have legal capacity to enter into a binding agreement, and are not prohibited from using the Services under any applicable laws. You are solely responsible for all activity occurring under your Account. You agree to monitor your Account to prevent unauthorized use by minors and accept responsibility for any such misuse. You may not share your Account or password with others. You agree to notify HiPlanets immediately of any unauthorized use or security breach, and to log out at the end of each session. HiPlanets reserves the right to suspend or terminate your Account if any Registration Data is found to be inaccurate, incomplete, or fraudulent. You further agree not to create an Account using false or misleading information, nor to impersonate any person or entity. Users are restricted to one Account per platform or SNS. HiPlanets may reclaim usernames at its discretion, including in cases of intellectual property claims.

4.5 You are responsible for providing all hardware, software, and internet connectivity required to access the Services, including any mobile device or computer. HiPlanets is not responsible for any fees or charges incurred in connection with your use of the Services, including data or mobile usage costs.

5. THIRD-PARTY PAYMENTS PROVIDERS

5.1 HiPlanets currently engages [XXX] and its affiliates, as third-party service providers to facilitate payment processing functions, including but not limited to card acceptance, merchant settlement, and related financial services (each, a “Third-Party Payments Provider”).

By making or receiving payments through the Services, you:

• a) agree to be bound by the applicable terms and privacy policies of each Third-Party Payments Provider, including but not limited to [XXXX]’s [Privacy Policy] and [Terms of Service], currently available at: [URL];
• b) represent and warrant that all information you provide in connection with payments (including billing, contact, and identification details) is true, accurate, current, and complete, and that you will promptly update such information as needed to maintain its accuracy;
• c) expressly consent and authorize HiPlanets and its payment providers to share relevant user data and payment instructions with Third-Party Payments Providers, to the minimum extent necessary for the processing and settlement of transactions conducted through the Services.

HİPLANETS DOES NOT STORE FULL PAYMENT INFORMATION AND IS NOT RESPONSIBLE FOR THE SECURITY OR PERFORMANCE OF SERVICES PROVIDED BY ANY THIRD-PARTY PAYMENTS PROVIDER.

6. SUPPLIER-SPECIFIC TERMS

6.1 In addition to other terms applicable to Suppliers in this Agreement, if you are a Supplier, by accessing and using the Services by having your Digital Products sold through the Services, you agree to the terms set forth in this Section 6 (Supplier-Specific Terms).

6.2 You represent and warrant that, throughout the term of this Agreement, you are the sole owner of each of your Digital Products or otherwise have all necessary rights, licenses, and authority to grant the rights and perform the obligations set forth herein. The information you provide through your Supplier Account will be true, accurate, current, and complete at all times. You further represent that all documentation and information related to your Digital Products, including product descriptions and end user license terms, will be accurate and up to date. Each of your Digital Products will function as described in the relevant documentation, and will be offered and licensed in compliance with all applicable laws. None of your Digital Products will be listed as Prohibited Products and Activities as defined on the HiPlanets Website and nor will it constitute illegal activity in any relevant jurisdiction.

6.3 For all Digital Products offered on the Platform, HiPlanets acts solely as an intermediary, facilitating the formation of a purchase contract between the Buyer and the respective Supplier. HiPlanets does not take ownership of the Digital Products, nor does it guarantee their content, quality, legality, or fitness for a particular purpose.

6.4 HiPlanets will establish a dedicated Supplier Account for you, granting access to a secure dashboard through which you can monitor the performance and sales of your Digital Products offered via the Services.

6.5 Delivery of Digital Products. With respect to a Digital Product, Supplier shall upload a digital file in a format approved by HiPlanets (including, but not limited to, .mp3, .pdf, .png, .jpeg files) to the Services. Upon a Buyer's purchase of a Digital Product on the Services.

6.6 HiPlanets will facilitate the delivery of Digital Products by providing the technical infrastructure necessary for Buyers to access or download the Products upon completion of the purchase.

6.7 Each Supplier is solely responsible for declaring and fulfilling their tax obligations in accordance with the applicable tax laws and regulations in their respective jurisdictions. HiPlanets does not assume any responsibility or liability for the assessment, declaration, or payment of any taxes owed by Suppliers in connection with the sale of Digital Products through the Services.

It is your personal responsibility to report your earnings, direct or indirect taxes to the appropriate tax authority and to ensure that you are paying any taxes due in accordance with applicable laws. This obligation is especially important if you are operating as a business. Please note that, in certain circumstances, HiPlanets may be legally required to share information about your activities or earnings with relevant tax authorities.

6.8 HiPlanets does not charge any listing or insertion fees for Products offered on the Platform. Instead, a “transaction” or “module” based HiPlanets Fee is collected from the Buyer’s payment at the time of sale or once module is used; as outlined on the“Pricing” page of the Website. HiPlanets reserves the right to modify its fee structure at any time by posting updates on the Website. Any revised HiPlanets Fees will apply only to transactions occurring after such changes have been published. The HiPlanets Fee applicable to each transaction is automatically deducted from the purchase price paid by the Buyer. The remaining balance is then remitted to the Supplier in accordance with the terms set forth herein.

6.9 In addition to other terms applicable to Suppliers in this Agreement, when you as a Supplier use the Services, you acknowledge and agree that:

• a) You will not, or attempt to promote, distribute, or deliver any Products through the Services in a manner that violates the rules or policies of any Card Networks or our Third-Party Payment Providers; involves any item or activity listed as Prohibited Products and Activities on the Website; constitutes or facilitates illegal conduct; promotes or incites discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age; targets or is intended for distribution to individuals under the age of eighteen (18); or is abusive, threatening, or harmful to others in any way.
• b) You will use best efforts to ensure that all communications, representations, and warranties you make in connection with your Products are accurate and include all necessary disclosures and disclaimers to prevent them from being false, deceptive, or misleading. Additionally, you will ensure that such communications comply with all applicable laws, regulations, industry advisories, and policies relating to consumer protection.
• c) You agree to provide clear and accessible public-facing contact information, as well as accurate order fulfillment timelines, for all Products offered through the Services.
• d) You shall not, and will not attempt to, engage in any activity intended to circumvent the HiPlanets Fee. Additionally, you shall not require or encourage Buyers to agree to any terms that diminish or limit the rights and remedies set forth in Section 7 (Support, Refunds, Chargebacks, Disputes), , or otherwise interfere with HiPlanets’s rights under these Terms of Service or any related agreement.
• e) You will comply with all applicable laws, regulations, court orders, third-party rights, and industry requirements, including but not limited to the provisions of the Visa International Operating Regulations, MasterCard Merchant Rules, and PCI compliance standards. You further agree to adhere to any HiPlanets policies or standards that may be issued or updated from time to time.
• f) If you promote or deliver any Products containing personal information of any individual, you must have provided all legally required notices to the data subjects in accordance with applicable law. Additionally, where required by law, you must have established a valid legal basis for the collection, use, and processing of such personal data.
• g) If you send emails or any kind of notifications, whether directly or indirectly, related to any Product, you agree, acknowledge, represent, and warrant that all such emails and the methods used to procure email addresses comply fully with all applicable local and international laws and regulations governing electronic communications.
• h) If you send, initiate, or procure any advertisement directly or indirectly, in connection with any Product, you agree, acknowledge, represent, and warrant that you have obtained all required consents and authorizations and that your actions fully comply with all applicable laws and regulations governing such communications.

7. SUPPORT, REFUNDS, CHARGEBACKS, DISPUTES

7.1 HiPlanets will provide first-tier post-sale support system for Suppliers, including handling refund and chargeback requests initiated by Buyers. Any disputes arising from the sale or use of Digital Products shall be resolved directly between the Buyer and the Supplier through the aforementioned system. In the event the parties are unable to reach a resolution, HiPlanets may, at its sole discretion, act as a neutral intermediary to facilitate dispute resolution. However, HiPlanets does not guarantee any specific outcome or remedy.

7.2 Except as expressly provided in this Agreement, HiPlanets expressly disclaims any and all liability arising from interactions or disputes between users of the Platform. In the event that you have a dispute with one or more users in connection with a transaction or contract, you hereby release HiPlanets and its parent companies, subsidiaries, affiliates, officers, employees, investors, agents, partners, and licensors (each, a "HiPlanets Party," and collectively, the "HiPlanets Parties") from any and all claims, demands, and damages (actual or consequential) , whether known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or related in any way to such disputes.

7.3 Suppliers are responsible for handling all refund requests, chargebacks, and other disputes raised by Buyers in connection with their Digital Products. Upon request by HiPlanets, the Supplier shall promptly provide any information, documentation, or assistance reasonably required to support the resolution of such matters. The Supplier is solely responsible for reimbursing any amounts refunded to Buyers, including chargebacks or related fees, and shall bear any associated costs resulting from the dispute, unless otherwise determined by HiPlanets in its sole discretion.

7.4 It is the sole responsibility of the Buyer to properly manage, delete, or otherwise dispose of any Digital Product that may result in liability or adverse consequences, including but not limited to criminal or civil liability, or privacy, security, or technical risks. If a Buyer initiates a refund request through the Services and simultaneously pursues a dispute resolution process with their payment method provider for the same transaction, HiPlanets will decline the refund request submitted through the Services. This decision will not affect the ongoing process with the payment method provider. By using the Services, the Buyer agrees not to submit a refund request through HiPlanets if they have already elected to pursue a resolution through their payment provider.

8. PURCHASING PRODUCTS & SUBSCRIPTION

8.1 Buyers may purchase Digital Products through the Services either with or without a registered Account. Creating an Account enables the Buyer to access their purchase history and retrieve purchased Digital Products at any time via their personal HiPlanets Library. To complete a purchase, the Buyer must follow the checkout process and provide a valid, authorized payment method. Except as expressly provided elsewhere in this Agreement, all purchases made through the Platform are final, and the Buyer is solely responsible for all charges approved at checkout. All payments for purchases must be made through the Platform using one of the payment methods made available by HiPlanets at its sole discretion, as further outlined in Section 1 (Third-Party Payment Providers).

8.2 The Services may offer Buyers the option to purchase access to certain Digital Products on a subscription basis (“Subscription”) Subscriptions will continue and automatically renew at HiPlanets’ then-current rates unless and until cancelled in accordance with this Agreement. Subscription fees are billed at the start of the initial Subscription and at the beginning of each renewal period, which may be monthly, annually, or at another interval as specified at the time of purchase (“Subscription Period”). By subscribing, the Buyer authorizes HiPlanets to charge the designated payment method on file at the beginning of each Subscription Period. If payment is not successfully processed at renewal, the Buyer remains responsible for any outstanding amounts, and HiPlanets may (i) demand immediate payment of all due fees, and/or (ii) suspend or terminate the Subscription while continuing to attempt to collect payment using the registered payment method. Once payment is received, the Subscription will be reactivated, and a new Subscription Period will commence from the date of payment. In the event of any change to Subscription pricing, HiPlanets will make commercially reasonable efforts to notify the Buyer, including by email to the address associated with the Account. If the Buyer does not agree to the updated pricing or terms, they may cancel the Subscription via the “Cancel Membership” option available on the Platform. To prevent automatic renewal or to modify or terminate a Subscription, the Buyer must contact HiPlanets through the Platform’s in-app live chat or by e-mail.

8.3 If the Buyer cancels a Subscription, they will retain access to the subscribed Digital Product(s) until the end of the then-current Subscription Period. The Subscription will not renew once that period expires. However, the Buyer will not be entitled to any prorated or partial refund for the unused portion of the Subscription fee paid for the current Subscription Period.

9. SUSPENSION OR TERMINATION OF SUPPLIER’S ACCOUNT

9.1 HiPlanets reserves the right, at its sole discretion, to suspend or terminate a Supplier’s Account(s) and to withhold any funds pending settlement or not yet paid if it suspects, has reason to believe, or is notified that the Supplier has violated applicable laws or breached any term of this Agreement. In addition to other legal and equitable remedies available to HiPlanets, and notwithstanding any provision to the contrary, HiPlanets may immediately suspend or terminate a Supplier’s Account and revoke all rights to access or use the Platform if the Supplier breaches this Agreement, if the Account becomes dormant, or if the Account has a negative balance. Upon such termination, the Supplier agrees to cease all use of the Services immediately. Furthermore, HiPlanets may terminate access or use of the Platform, in whole or in part, if the Supplier engages in conduct that HiPlanets deems, in its sole discretion, unacceptable. HiPlanets also retains the right to withhold funds associated with activities or products it considers fraudulent or illegal under applicable law. Following suspension, termination, or withholding of funds, HiPlanets will conduct a review of the Supplier’s Account as it deems appropriate. The Supplier agrees to cooperate fully with this review upon request. Should the review find reasonable grounds to believe misconduct occurred, the Supplier agrees that HiPlanets may retain funds from the Supplier’s Account as liquidated damages or to compensate HiPlanets or affected third parties. The Supplier acknowledges that such liquidated damages (i) are not penalties, and (ii) are reasonable and proportionate to the damages presumed to have been incurred by HiPlanets.

9.2 If a Supplier’s refund rate exceeds 15%, the Supplier authorizes HiPlanets to hold in reserve an amount equal to 25% of the Supplier’s funds pending settlement or not yet paid, on a rolling 90-day basis, to cover potential future refund liabilities. Should the refund rate surpass 25%, HiPlanets reserves the right to suspend or terminate the Supplier’s Account or impose additional conditions, restrictions, or fees as deemed appropriate in its sole discretion.

10. TRADEMARKS

10.1 The HiPlanets name, trademarks, logos, service marks, and trade names, along with all related graphics used on or in connection with the Services, are the exclusive property of HiPlanets and may not be used without prior written permission in connection with your products, services, or those of any third party. All other trademarks, service marks, and trade names that appear on or through the Services are the property of their respective owners.

10.2 HiPlanets does not claim ownership of Your Content. However, by posting or publishing Your Content on or through the Services as a Registered User, you represent and warrant that you own or otherwise have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right—including any moral rights—to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, monetize, communicate to the public, perform, and display Your Content (in whole or in part) in any form, media, or technology now known or developed in the future. This license extends for the full duration of any intellectual property rights that may subsist in Your Content and includes the right to incorporate it into other works worldwide.

10.3 Notwithstanding any provision to the contrary, by submitting “Your Content” through comments or any other area of the Services, you expressly grant HiPlanets the right to identify you by your username—which may be a pseudonym—as the contributor of such Content in any publication, whether in any form, media, or technology now known or developed in the future, in connection with Your Content.

11. USER CONDUCT AND CERTAIN RESTRICTIONS

11.1 As a condition of your use of the Services, you agree not to use the Services for any purpose that is prohibited by this Agreement or by applicable law. You further agree not to, and not to permit any third party to:

• a) license, sell, rent, lease, transfer, assign, reproduce, distribute, host, or otherwise commercially exploit the Services or any portion thereof;
• b) frame or use framing techniques to enclose any trademark, logo, or other proprietary elements (including images, text, page layout, or form) of HiPlanets;
• c) use any metatags or other hidden text using HiPlanets’s name or trademarks;
• d) modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile, or reverse engineer any part of the Services, except where such activity is expressly permitted by applicable law;
• e) use manual or automated software, devices, or processes (such as spiders, robots, scrapers, crawlers, avatars, or data mining tools) to scrape or download data from the Services, except that public search engine operators are granted a limited, revocable right to use spiders solely to create publicly available searchable indices (but not caches or archives);
• f) remove, alter, or destroy any copyright notices or proprietary markings on the Services;
• g) infringing any intellectual property rights, including patents, trademarks, trade secrets, copyrights, rights of publicity, or other rights of any person or entity;
• h) posting or distributing content that is unlawful, threatening, abusive, harassing, defamatory, obscene, deceptive, fraudulent, invasive of privacy, discriminatory, or otherwise objectionable;
• i) transmitting unauthorized advertising or spam;
• j) conducting commercial activities without HiPlanets’s prior written consent, including contests, sweepstakes, bartering, or pyramid schemes;
• k) impersonating any individual or entity, including HiPlanets staff or representatives;
• l) interfering with the normal operation of the Services or using them in a manner not expressly authorized by this Agreement;
• m) manipulating the pricing of listed Products or interfering with user profiles or Supplier listings;
• n) transferring your account or username without HiPlanets’s prior consent;
• o) bypassing security protocols or imposing unreasonable load on the Platform’s infrastructure;
• p) collecting or transmitting personal or financial information of others without consent;
• q) undermining the integrity of any feedback or ratings system on the Platform;
• r) violating or attempting to circumvent any laws, third-party rights, or HiPlanets policies or account determinations;
• s) engaging in harmful acts directed at the Services, including introducing malicious code, or attempting to disrupt, overload, flood, spam, or crash the Services.

12. NO SOLICITATION

12.1 You may not use the Platform to solicit users for any business, website, product, or service unrelated to the Services provided by HiPlanets. This includes, but is not limited to, advertising, recruitment, or other forms of outreach intended to divert users from the Platform. You are strictly prohibited from collecting, harvesting, or attempting to collect or harvest usernames, email addresses, or other contact information of users by any means, whether electronic, automated, or manual, without the express prior written consent of HiPlanets. Any unauthorized solicitation or data collection may result in the suspension or termination of your account, and may subject you to legal action.

13. INVESTIGATIONS, MONITORING, & NO OBLIGATION TO PRE-SCREEN CONTENT

13.1 HiPlanets may, but is not obligated to, investigate, monitor, pre-screen, remove, refuse, or review any part of the Services or any Content (including Your Content and User Content) at any time and for any reason. By using the Services, you provide your irrevocable consent to such activities. You understand and agree that you have no expectation of privacy with respect to any communication or Content transmitted through the Services, including but not limited to chat, messages, files, or voice data. Any decision by HiPlanets to pre-screen, reject, or remove Content is made solely for the benefit of HiPlanets. Without limiting the foregoing, HiPlanets reserves the right, at any time and in its sole discretion, to:

• a) remove or refuse to post any of Your Content for any reason or no reason at all;
• b) take any action with respect to Your Content that HiPlanets deems necessary or appropriate, including where such Content may violate this Agreement, infringe on the rights of others, compromise safety, or expose HiPlanets to liability;
• c) disclose your identity or other relevant information to a third party alleging that Your Content violates their rights, including intellectual property rights or privacy rights;
• d) refer or cooperate with law enforcement or other regulatory bodies where HiPlanets suspects criminal activity or unauthorized use of the Services; and
• e) suspend or terminate your access to all or part of the Services for any reason, including violations of this Agreement.

In the event of a potential or actual violation of this Agreement, HiPlanets may, at its sole discretion and without notice, modify, block, or delete Your Content, suspend your access, or terminate your license to use the Services entirely.

13.2 If HiPlanets has reason to believe that you are engaged in criminal or unlawful activity, it may, to the fullest extent permitted by law, disclose any information, data, or Content in its possession—including Your Content—to appropriate authorities. This may include (i) compliance with applicable laws, regulations, legal processes, or government requests; (ii) enforcement of this Agreement; (iii) response to claims of infringement or rights violations; (iv) customer service inquiries; and/or (v) protection of the rights, safety, or property of HiPlanets, its users, or the general public.

14. INDEMNIFICATION

14.1 You agree to indemnify, defend, and hold harmless the HiPlanets Parties from and against any and all losses, liabilities, claims, demands, damages, expenses, or costs (including reasonable attorneys’ fees) arising out of or related to:

• a) Your Content;
• b)your use or inability to use the Services;
• c)your breach of this Agreement;
• d) your infringement or violation of the rights of any third party, including Buyers or other users, whether pursuant to this Agreement, your end user license terms, or your Product documentation;
• e) disputes between you and other users of the Services; or
• f) your violation of any applicable law, regulation, or rule.

Additionally, each Supplier agrees to indemnify and hold harmless the HiPlanets Parties from and against any and all claims, liabilities, and expenses (including reasonable attorneys' fees) arising from or related to such Supplier’s Digital Products or Supplier Properties.

HiPlanets reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In such an event, you agree to fully cooperate with HiPlanets in asserting any available defenses. This Section does not require you to indemnify any HiPlanets Party for that party’s own fraud, deception, willful misconduct, or material misrepresentation. These indemnification obligations shall survive the termination of your Account or access to the Services and/or termination of this Agreement.

15. DISCLAIMER OF WARRANTIES AND CONDITIONS

15.1 To the maximum extent permitted by applicable law, the services, including the platform, content, and any associated products or features, are provided "as is" and "as available," with all faults and without warranty of any kind.

HiPlanets expressly disclaims all warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including but not limited to:

• a) warranties of merchantability, fitness for a particular purpose, non-infringement, and title;
• b) warranties arising from course of dealing or usage of trade;
• c) warranties that the services will be uninterrupted, error-free, or secure; or that defects will be corrected, or that the platform or the server that makes it available is free of viruses or other harmful components.

HiPlanets does not warrant or make any representations regarding the use, validity, accuracy, reliability, or quality of any content or the results of using the services. Your use of the services and any content or products accessed through them is entirely at your own risk.

15.2 The HiPlanets Parties do not provide any warranties, guarantees, or assurances that:

• a) the services will meet your specific needs or expectations;
• b) the services will operate without interruptions, be delivered on time, remain secure, or be free of errors; or
• c) any results or outcomes obtained through the use of the services will be accurate or reliable.

15.3 The operation of the platform may be affected by technical issues or external factors beyond our control, including disruptions to service or network connectivity.

15.4 Any content you download or access through the services is done at your own risk. You are solely responsible for any harm to your devices, systems, or any loss of data resulting from such access.

15.5 The services may experience delays, disruptions, cancellations, or other interruptions. HiPlanets makes no warranties or representations regarding the quality, availability, suitability, or reliability of the services or any related products.

15.6 No oral or written information or advice obtained from HiPlanets or through the services shall create any warranty unless explicitly stated in this agreement.

15.7 Occasionally, HiPlanets may provide "beta" or experimental features. These are offered solely for testing purposes, are provided “as is,” without any warranties, and may be changed or removed at HiPlanets’s sole discretion. This disclaimer applies fully to all such beta features.

15.8 You acknowledge and agree that the HiPlanets parties are not responsible or liable for the actions or omissions of other users or third parties, including any interactions, transactions, or content. You assume all risk arising from engaging with such parties.

16. LIMITATION OF LIABILITY

16.1 To the fullest extent permitted by applicable law, you acknowledge and agree that the HiPlanets Parties are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages. This includes, but is not limited to, losses related to profits, revenue, goodwill, data, business interruptions, or the cost of acquiring substitute goods or services, as well as other intangible losses. These limitations apply regardless of whether the claim is based on contract, tort (including negligence), warranty, strict liability, or any other legal theory—even if HiPlanets was advised of the possibility of such damages or if any limited remedy fails in its essential purpose. This limitation applies to all claims arising from or related to:

• a) your access to, use of, or inability to access or use the services;
• b) the cost of acquiring substitute products or services resulting from any transaction through the services;
• c) unauthorized access to or alteration of your data or transmissions;
• d) the actions, content, or statements of any third party on the services
• e) any other issue related to the services or these Terms.

16.2 To the maximum extent allowed by law, the total liability of the HiPlanets Parties to you will not exceed the greater of:

• a) the total amount you paid to HiPlanets in the one (1) month immediately before the act, omission, or event giving rise to the liability; or
• b) $100 USD.
• c) This limitation does not apply to liability for: (i) death or personal injury resulting from a HiPlanets Party’s negligence; or (ii) any harm caused by a HiPlanets Party’s fraud or fraudulent misrepresentation.

16.3 Some jurisdictions do not allow the exclusion or limitation of certain types of damages. If these laws apply to you, the limitations in this section may not apply in full, and you may have additional rights under applicable law.

16.4 You agree that the disclaimers, exclusions, and limitations of liability set forth in these Terms are a fundamental part of the agreement between you and HiPlanets. Without these limitations, the pricing and terms of the services would be significantly different.

17. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

17.1 HiPlanets respects the intellectual property rights of others and expects all users of its Services to do the same. In compliance with applicable local and international copyright laws, HiPlanets maintains a policy—exercised at its sole discretion—to suspend or terminate the accounts of users who are determined to be repeat infringers.

17.2 If you believe that content available on or through the Services infringes your copyright, you (or your authorized representative) may submit a formal notice to HiPlanets’s designated Copyright Agent or directly to HiPlanets by email at (copyright@hiplanets.io). Your written notice must include the following information:

• a) A physical or electronic signature of the person authorized to act on behalf of the copyright owner;
• b) A clear and complete description of the copyrighted work you believe has been infringed;
• c) A description of the specific location of the allegedly infringing material on the Services (including any relevant URLs) so that HiPlanets can locate it;
• d) Your full name, mailing address, phone number, and email address;
• e) A statement confirming that you have a good-faith belief that the use of the material in question is not authorized by the copyright owner, their agent, or the law; and
• f) A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on their behalf.

18. TERM AND TERMINATION

18.1 This Agreement becomes effective on the date you first accept the Terms of Service (as described in the preamble) and remains in effect for as long as you access or use the Services, unless it is terminated earlier as outlined in this Agreement.

18.2 Notwithstanding the above, you acknowledge and agree that this Agreement will be considered effective from the earlier of: (a) the date you first accessed or used the Services; or (b) the date you formally accepted these Terms. The Agreement will continue in full force until terminated in accordance with its provisions.

18.3 If HiPlanets suspends or terminates your account due to a breach of this Agreement or other inappropriate behavior, you agree not to attempt to re-register or access the Services using another name, identity, or account—either directly or indirectly. Any such attempt will be treated as an additional breach. HiPlanets reserves the right to pursue all available remedies, including legal action, without notice or liability. You also acknowledge that you will not be entitled to any refund for Services from which you were suspended or terminated.

18.4 HiPlanets reserves the right, at its sole discretion and at any time, to: suspend or terminate any or all Services, suspend or terminate any user account (including access to any products), or remove, restrict, or discontinue the availability of any product, for any reason or for no reason, with or without prior notice, and without any liability to you. HiPlanets will not be responsible for any loss or damage resulting from such actions.

18.5 The Services may be accessed from countries around the world and may reference content or features not available in your location. Such references do not imply any commitment by HiPlanets to offer those Services or content in your jurisdiction. The Services are operated and controlled from HiPlanets’s facilities in the Republic of Türkiye. HiPlanets makes no representation that the Services are appropriate or legally permitted outside Türkiye. If you choose to access the Services from another country, you do so at your own initiative and are solely responsible for complying with local laws and regulations.

19. ARBITRATION

19.1 Please read this Arbitration Agreement carefully. It outlines how disputes between you and HiPlanets will be handled. By agreeing to these Terms, you agree to resolve most disputes through binding arbitration rather than through court proceedings. This section only applies to disputes between you and HiPlanets—not between users.

19.2 Except as stated below, you and HiPlanets agree that any dispute, claim, or controversy arising out of or relating to:

• a) your access to or use of the Services;
• b) any communication between you and HiPlanets;
• c) any products offered, sold, or distributed through the Services; or this Agreement,

(collectively, “Disputes”) will be resolved by final and binding arbitration, not in court. This includes disputes that arose before your acceptance of these Terms and disputes that may arise after termination. Exceptions include: (a) either party may bring individual claims in small claims court, if eligible; (b) either party may seek injunctive or equitable relief for alleged infringement or misuse of intellectual property.

19.3 Before initiating arbitration, you agree to attempt to resolve any Dispute through an Informal Dispute Resolution Conference. To initiate this process, the complaining party must provide written notice to the other party, and the conference must be held within forty-five (45) days of receipt of such notice, unless the parties mutually agree to an extension. Participation in this informal process is a condition precedent to initiating arbitration. During this period, any applicable statute of limitations shall be tolled. Notice may be submitted to HiPlanets via email atarbitration@hiplanets.io

19.4 You and HiPlanets agree to waive the right to go to court or have a jury trial. All disputes will be resolved by a neutral arbitrator—either a retired judge or a licensed attorney in the Republic of Türkiye.

19.5 A party seeking to initiate arbitration must serve the opposing party with a written Request for Arbitration (“Request”), which shall include: (i) the full name, telephone number, mailing address, and email address of the party initiating arbitration, as well as the username and account email address (if applicable); (ii) a detailed statement of the legal claims being asserted and the factual basis for each claim; (iii) a description of the remedy sought, including a good-faith calculation of the amount in controversy in United States Dollars; (iv) a statement certifying that the party has completed the Informal Dispute Resolution process as required above; and (v) documentation confirming payment of any required filing fees associated with the arbitration.

19.6 If a party is represented by legal counsel, the Request must also include the name, telephone number, mailing address, and email address of counsel, who must also sign the Request. By signing, counsel certifies that, to the best of their knowledge, information, and belief, formed after a reasonable inquiry: (i) the Request is not submitted for any improper purpose, including to harass or cause unnecessary delay or expense; (ii) the legal claims and defenses are supported by existing law or by a non-frivolous argument for extending, modifying, or reversing existing law, or for establishing new law; and (iii) the factual contentions and amount of damages sought have evidentiary support or are likely to have such support after a reasonable opportunity for further investigation or discovery.

19.7 You and HiPlanets agree that all documents and materials exchanged during arbitration shall be treated as confidential and may not be disclosed to any third party except to legal counsel, accountants, or business advisors of the parties, provided such individuals agree in writing to maintain confidentiality.

19.8 Each party shall bear its own legal fees and costs in connection with the arbitration unless the arbitrator determines that the substance of the Dispute or the relief sought was frivolous or brought for an improper purpose. If either party is required to seek a court order compelling arbitration, the prevailing party in such action shall be entitled to recover reasonable attorneys’ fees, costs, and necessary disbursements incurred in obtaining that order. Additionally, the prevailing party in any court action concerning whether a condition precedent to arbitration—such as the Informal Dispute Resolution Conference—has been satisfied shall be entitled to recover reasonable attorneys’ fees, costs, and necessary disbursements.

19.9 You may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to HiPlanets via email at arbitration@hiplanets.io within thirty (30) days of the date you first become subject to this Arbitration Agreement. The notice must include your full name, mailing address, the email address associated with your HiPlanets account (if applicable), and a clear and unequivocal statement that you wish to opt out of this Arbitration Agreement. If you choose to opt out, the remaining terms of this Agreement shall continue to apply. Opting out of this Arbitration Agreement will not affect any other arbitration agreement between you and HiPlanets.